After completing several property transactions following the sale of DatingDirect.com, he began to question the high costs traditionally associated with buying, selling, and letting property.
High street estate agents were typically charging commission of 1–2% of a property’s value, meaning the more a property was worth, the more it cost to sell - despite the service itself changing very little. With UK house prices reaching record highs over the past 2 decades, Darren felt the commission-based model was increasingly outdated and unsustainable. In search of a fairer fixed-fee alternative, Darren explored the growing number of online estate agents. While their pricing was more attractive, the service often fell short due to a lack of local knowledge and on-the-ground support.
A conversation with industry experts led Darren to launch EstatesDirect.com, a national estate agency offering 0% commission. By combining low fixed fees with local property experts across the UK, EstatesDirect.com delivered the same level of service as traditional agents - while remaining simpler, fairer, and more cost-effective for customers. Launched in January 2011, EstatesDirect.com quickly became one of the UK’s leading online estate agents, well ahead of later entrants such as Purplebricks, YOPA, and easyProperty.
In 2017, the business was acquired and merged with a larger, similar company.